Date of publication: June 2000

"The Laptop That Thought It Was a Cat"

My desktop machine, which I have named Ralph, sits chained to my workstation wall all day, like a big white guard dog. When I enter my office in the morning, I know it will be ready to get to work. Poor creature, pinned to that tiny patch of real estate all its life -- it's a great, eager, everyday beast, and I take care to lavish attention on it. You don’t want something that powerful, that volatile, going surly on you.

With the laptop, though, it's a different story. It is black, and smooth, and very light. I like the way it feels in my hands. I can throw it in the air and catch two corners on the way down. It is lithe and twitchy and resourceful and independent, like a cat. I call it Chloe.

It goes where it wants to, when it wants to. And when it doesn't want to go anywhere, it folds itself spare and clean in an angular coil.

The dog is a work dog, an animal domesticated for repetitive tasks. The cat, I associate with wandering, and play, footloose and unleashed.

The dog is always in the way, always picking up dirt and crumbs and coffee spills. Get off the couch with those feet! You say. Whereas the cat is immaculate in its chosen space.

What is nice is how it fits. Across my knees. In bed beside me. If I want I can sit with it in a rocking chair, careful not to rock on the cable.

Nimble and light, it is surprisingly tough. Once it slid from a kitchen chair and before I could grab it, it fell to the floor, and landed squarely on a terrycloth dishtowel on the floor. It landed on its feet.

Another time I was carrying it in the case, and a bicyclist on the sidewalk veered into us and gave it a smack. But it booted up again without a problem. I wondered how many lives it had.

Sometimes I don’t see it for a week at a time. I think I will find it in the case that came with it. But it can be anywhere. On a bookshelf. In back of the closet. Sitting in a sunbeam by a cold cup of tea.

It can sit perfectly still for hours, intent on its mouse, to see who moves first. It's an ancient game.

If I turn it on, and step away, it shuts down by itself and needs to be reawakened. If I leave it on but unplugged, it slips off into sleep again.

It reminds me it is there in subtle ways. I'll be working and thinking, and suddenly I feel the cord rubbing against my leg. Or its battery will be low and I will hear its plaintive beep and look up.

When my wife gets into bed with me, she asks, Did you put the laptop away?

Because it is beautiful, it helps me make friends. I'll be at an airport gate, feeling dazed from travel, and another traveler will sit beside me and ask about its lineage. We sit, both looking at the screen, admiring the speed and compactness. Words are unnecessary.

I have friends with regular jobs who sit all day at their desktop units. They love their trusty dogs, and I can’t blame them. I like Ralph.

When I tell them I can go anywhere with Chloe, even down to the river to jot some notes, they poke fun. What can you with that little thing? they ask. It's so small, so self-involved, a little smug even.

They don’t understand the pleasure of sitting in the bright air, far from clocks, alert to ideas, and my clever friend purring in my hands.

 

 

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by MICHAEL FINLEY

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Comments on this column:

Great column. I'm a regular reader and this is one of your best. Keep it up!

R.S.


I am amazed by the durability of your Laptop which seems to have nine lives. Can you tell me the description (Manufacturer/Model) of your Laptop. I also have a Laptop [Toshiba Satellite 3535C], but mine seems to have only one life. My Laptop is a Toshiba Satellite Model 2595XDVD. I slightly spilled orange juice on the keyboard and the unit sustained catastrophic damage. It is still under warranty but the manufacturer refuse to repair it under warranty. They want $ 1,300 to replace the Motherboard and Keyboard. I don't know if it is still worth repairing it or maybe buying a new one is better.

I am protesting this case to their Customer Relation Department due to the following reasons which I hope you will agree with me. I bought this type of computer due to it's portability and convenience to use. As such, I and probably majority of owners intend to use it while in a moving vehicle and airplane. Specially while using it in the airplane, this computer is so much susceptible to drink spillage when the aircraft encounter air turbulence while drinks are being served. If this computer will not withstand this anticipated incident, then they should warn the customer regarding this. I read all the manuals that came with the computer and I did not see any caution about catastrophic damage due to liquid spillage. However, in the Warranty and Service Program book, they offer the TAIS T-Screen Program against accidental damage to the computer screen. Here, they pointed out that if the screen is damage, the replacement cost can approach the total cost of the computer. So for $ 179 per year, $ 358 per two years and $ 537 for 3 years you can participate in this program. Now my question is, If the liquid spillage( which is more likely to occur) will cause catastrophic damage similar to the screen damage, why are they not offering protection program against this?.

I am working in a defence company and all our PC boards are conformally coated to withstand the environments. Why did they not design this computer to withstand this anticipated conditions.

What do you think about my points? Do you agree with me. Any suggestion you have for me to fight this out with the manufacturer?. Thanks God I did not purchase all the protection programs they offer cause non of it could have help with this situation. Any help or suggestion will be very much appreciated.

B. R. V.

Mike responds:

I agree that laptops and all computers should be designed to withstand ordinary use, or that users should be specifically and conspicuously warned of vulnerabilities like orange juice. But these companies are swine -- they will make it hard for you to get compensation unless you bring great pain to bear on them. Squeaky wheels get the grease! Best of luck to you -- and, well, watch out for liquids. - Mike



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